Terms And Conditions

1. Introduction

Welcome to BiteMetric. By accessing our website (https://bitemetric.com), you agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and agree to all applicable laws and regulations. If you disagree with any part of the terms, please do not use our services.

2. Data Collection and Use

BiteMetric employs various tracking technologies and methods to collect data about our clients and their customers for the purpose of providing tailored digital marketing services. This includes but is not limited to:

    • Google Analytics: To understand website traffic and user behavior.
    • Google Ads: For advertising and retargeting purposes.
    • Facebook Pixel: To measure, optimize, and build audiences for advertising campaigns.
    • Facebook Conversion API: To measure, optimize, and build audiences for advertising campaigns.
    • Forms on Our Website: To collect information with explicit consent for email and SMS marketing purposes.

We assure our clients that their information, and that of their customers, will never be shared or sold and will be used exclusively for the purposes outlined by BiteMetric to enhance marketing efforts.

3. Consent

By using our services and submitting information on our website, you and your customers provide explicit consent for the use of such data in accordance with our marketing strategies. This consent includes receiving marketing communications via email and SMS.

  • Privacy Notice Regarding Mobile Number Use, Messaging Volume, and Charges for Messaging Services:
    • This notice details our policies on the gathering, use, and sharing of mobile numbers, as well as the frequency of messages and any costs associated with our messaging services. We encourage you to review this notice thoroughly to fully understand our management of this information.
  • Gathering and Utilization of Mobile Numbers:
    • Your mobile number is collected by us through our website, mobile app, or other methods exclusively for the communication purposes specified within this privacy notice. The primary reason we collect your mobile number is to enable direct communication with you, which may include sending critical alerts, news, promotional content, and other information pertinent to our products or services.
  • Non-Disclosure of Mobile Numbers:
    • Your mobile number is not disclosed to third parties without your clear permission, except under these conditions:
      • Should legal actions, governmental directives, or law enforcement requests necessitate, we might have to reveal your mobile number.
      • In the event of a business transition like a merger, acquisition, or ownership change, your mobile number could be shared with the succeeding entity. In such instances, we will alert you in advance and offer you the option to withdraw if you choose.
    • Frequency of Messages:
      • Consenting to receive our messages by submitting your mobile number means you agree to get periodic communications through text or other messaging platforms. The volume of these messages will be contingent on the content shared, ranging from transactional notifications and promotional material to service updates. While we aim to keep message volume reasonable, it may fluctuate. You retain the option to unsubscribe from our messages at any time by following the opt-out instructions in any message or by reaching out to us directly.
    • Costs of Messages and Data:
      • Receiving text messages or other communications from us may subject you to standard message and data rates as specified by your mobile carrier. These charges are set by your carrier, and we cannot influence any fees or costs incurred by our communications. We advise consulting with your mobile service provider for any related fee information.

    4. Payment and Refund Policy

    Payments for BiteMetric services reflect the hours and work performed and are therefore non-refundable. Our commitment is to provide value through our digital marketing services, with pricing based on the agreed-upon scope of work before service delivery.

    5. Subscription and Cancellation Policy

    Subscriptions or retainer-based services can be canceled at any time. While payments made prior to cancellation are non-refundable, no further charges will be incurred following the cancellation of the service.

    6. Limitation of Liability

    BiteMetric shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services or website.

    7. Indemnification

    You agree to indemnify and hold BiteMetric harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

    8. Changes to Terms and Conditions

    BiteMetric reserves the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page. Your continued use of the service after such changes constitutes your acceptance of the new Terms.

    9. Contact Us

    For any questions or concerns regarding these Terms,
    Please contact us at info@bitemetric.com or call us at 240-800-1591.